Terms & Conditions

Please read these terms carefully before using our platform.

This Terms & Conditions page describes how Lifesavers Global ("we", "us", or "our") governs your use of our website at https://su.lifesaversglobal.com and any related services. By using this platform, you agree to be bound by these terms.
01

Acceptance of Terms

By accessing or using su.lifesaversglobal.com, you confirm that you:

  • Are at least 18 years of age or have the consent of a legal guardian.
  • Have read, understood, and agree to be bound by these Terms & Conditions.
  • Have read and accepted our Privacy Policy.
  • Have the legal authority to enter into this agreement on behalf of yourself or your organisation.

If you are using the platform on behalf of an organisation, these terms apply to both you and your organisation.

02

About Our Platform

Lifesavers Global provides a platform connecting life-saving resources, training programs, and community services worldwide. Our services include:

🎓 Training Programs
Certified life-saving training courses and resources.
🌐 Community Network
Connect with professionals and volunteers worldwide.
🩺 Resources
Guides, tools, and emergency response materials.
📜 Certification
Digital certificates for completed programs.

We reserve the right to modify, suspend, or discontinue any part of the platform at any time without prior notice.

03

User Accounts

To access certain features you must register an account. By doing so, you agree to:

  • Provide accurate, complete, and current information and keep it updated.
  • Maintain the confidentiality of your password and account credentials.
  • Accept full responsibility for all activities that occur under your account.
  • Notify us immediately of any unauthorised use or security breach.
  • Not share your credentials or create duplicate accounts without prior written consent.
⚠ Note: We reserve the right to suspend or terminate accounts that violate these terms, contain inaccurate information, or are involved in fraudulent activity.
04

Acceptable Use Policy

You agree to use the platform only for lawful purposes. You must NOT:

Prohibited Activity Description
Illegal UseUse the platform in violation of any local or international law or regulation.
Harmful ContentUpload, post, or transmit defamatory, offensive, or objectionable material.
ImpersonationMisrepresent your identity or affiliation with any person or entity.
System InterferenceAttempt to hack, disrupt, or gain unauthorised access to the platform.
Data ScrapingUse bots or automated tools to extract data without written consent.
MalwareIntroduce viruses, trojans, or malicious code into the platform.

Violation of this policy may result in immediate account suspension and legal action.

05

Intellectual Property

All content on the platform — including text, graphics, logos, images, audio, and software — is the property of Lifesavers Global or its content suppliers and is protected by applicable intellectual property laws.

✓ You May
  • View and print content for personal, non-commercial use.
  • Share links to our platform pages.
  • Use content expressly made available for download.
✕ You May Not
  • Reproduce or distribute content without written consent.
  • Use our trademarks or logos without prior written approval.
  • Create derivative works based on our content.
06

Payments & Refunds

Certain services require payment. All prices are inclusive of applicable taxes unless stated otherwise. Payments are processed securely by third-party providers — we do not store your full card details.

Refund Eligibility
Scenario Refund
Service not delivered Full Refund
Cancelled within 7 days (not accessed) Full Refund
Partially used service Pro-rated
Accessed / downloaded content No Refund

To request a refund, email info@lifesaversglobal.com within the eligible period.

07

Disclaimers

The platform is provided "as is" and "as available" without warranties of any kind — express or implied — including warranties of merchantability, fitness for a particular purpose, or non-infringement.

⚕️ Medical Disclaimer: Content on this platform is for informational and training purposes only. It does not constitute professional medical advice, diagnosis, or treatment. Always seek the advice of a qualified healthcare provider in any emergency situation.
08

Limitation of Liability

To the fullest extent permitted by applicable law, Lifesavers Global and its affiliates shall not be liable for any indirect, incidental, consequential, or punitive damages, including:

  • Loss of profits, revenue, data, or goodwill.
  • Damages from unauthorised access to or alteration of your data.
  • Damages resulting from service outages, bugs, or platform errors.
  • Any damages arising from third-party content, links, or services.

In no event shall our total liability exceed the amount paid by you to Lifesavers Global in the twelve (12) months preceding the event giving rise to the claim.

09

Termination

We may suspend or terminate your access at any time, without notice, for conduct that:

  • Violates these Terms & Conditions or any applicable law.
  • Is harmful to other users, third parties, or Lifesavers Global.
  • May expose Lifesavers Global to legal liability.

You may close your account at any time by contacting info@lifesaversglobal.com. Provisions that survive termination include ownership, disclaimers, and limitations of liability.

10

Governing Law

These Terms are governed by applicable laws, without regard to conflict of law provisions. Any unresolved disputes shall be submitted to the exclusive jurisdiction of the courts of the relevant region.

11

Changes to These Terms

We may update these Terms & Conditions at any time. When we make material changes, we will:

  • Update the "Last Updated" date at the top of this page.
  • Notify registered users via email or a prominent notice on the platform.
  • Provide at least 7 days' notice before material changes take effect.

Your continued use of the platform after the effective date constitutes your acceptance of the updated terms.

12

Contact Us

If you have any questions, concerns, or requests related to these Terms & Conditions, please reach out to us:

🏢
Company
Lifesavers Global